Privacy Policy
Effective Date: January 2025
CBM Group Ltd (the “Company”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, services, and other engagements.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, address, email address, phone number, and other contact details.
- Professional Information: Job title, company details, and professional background.
- Financial Information: Payment details, billing addresses, and transaction history.
- Technical Data: IP address, browser type, and usage data.
- Other Data: Any additional personal information you voluntarily provide to us.
2. How We Use Your Information
We process your data for the following purposes:
- Service Delivery: To provide and manage our services.
- Communication: To respond to inquiries, send updates, and share relevant information.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
- Marketing: To send promotional communications (subject to your consent). You can opt out at any time.
3. Legal Basis for Processing
We process personal data under the following legal grounds:
- Consent: Where you have explicitly given consent.
- Contractual Obligation: Where processing is necessary to fulfil a contract.
- Legal Obligation: Where processing is required to comply with laws.
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided these do not override your rights.
4. Sharing Your Information
We may share your data with third parties in the following scenarios:
- Service Providers: Trusted third parties assisting in IT services, payment processing, and marketing.
- Legal Requirements: Where disclosure is required by law or public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) or Binding Corporate Rules (BCRs), to ensure data protection.
6. Data Retention
We retain personal data only for as long as necessary to fulfill its purpose or as required by law. Once no longer needed, data is securely deleted or anonymized.
7. Your Data Protection Rights
Under GDPR, you have the right to:
- Access: Request a copy of your personal data.
- Rectification: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of your data.
- Restriction: Request limited processing of your data.
- Portability: Request transfer of your data to another organization.
- Objection: Object to processing based on legitimate interests.
To exercise these rights, contact us at Office@cbmelectrical.com.
8. Security of Your Information
We implement encryption, access controls, and security audits to protect your data. However, no internet transmission is entirely secure, and we encourage you to take precautions when sharing information online.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Please review this policy regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
CBM Group Ltd
Premier House, 2nd Floor, Argyle Way, Stevenage, SG1 2AD
Email: office@cbmgroupltd.com
Phone: 01707 519055
